Privacy Policy

Privacy Policy

This Privacy Policy describes how Audrey & Alice Boutique (“we,” “us,” or “our”), located at Parallelweg 36, Volendam, collects, uses, and discloses your personal information when you visit or make a purchase from our website, or otherwise use our services.

Personal Information We Collect

When you visit our website, place an order, or create an account, we may collect the following types of personal information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely via third-party payment providers)

  • IP address

  • Device information (browser type, operating system, device identifiers)

  • Information about your interaction with our website (pages viewed, referring URLs, time spent)

How We Use Your Personal Information

We use the personal information we collect to:

  • Process, fulfill, and deliver orders

  • Communicate with you regarding orders, accounts, or customer service inquiries

  • Provide customer support

  • Send transactional messages and, where permitted, promotional communications

  • Improve and optimize our website and services

  • Detect and prevent fraud, security incidents, or misuse of our services

  • Comply with legal and regulatory obligations

Sharing of Personal Information

We do not sell your personal information.
We may share your personal information with trusted third parties only when necessary to operate our business, including:

  • Payment processors

  • Shipping and logistics providers

  • Website hosting and analytics providers

  • Marketing and communication service providers

  • Legal or regulatory authorities, when required by law or to protect our rights

All third parties are required to use your information only for the purposes specified and in accordance with applicable laws.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enable core website functionality

  • Analyze website traffic and user behavior

  • Support marketing and advertising efforts

You may control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of the website.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Privacy Rights 

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you

  • Request correction or deletion of your personal information

  • Opt out of certain marketing communications

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before processing your request.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with a revised effective date.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Company name: Audrey & Alice Boutique
Email: info@audreyaliceboutique.com